PCR Test services are Limited During the Christmas Times. Please refer to our Christmas timings before booking to avoid any delays to your results.

FAQ

To detect the whether you have SARS-CoV-2 coronavirus in your nose or throat.

To check whether you have developed antibodies to the virus in your blood from a past infection or exposure.

Our cancellation policy and process can be found here.

All information on refunds and exchanges can be found here.

The actual antibody blood test and PCR swab test if taken at our clinic can be done fairly quickly. However once we incorporate the steps we take to ensure safe and clean cubical and some small paperwork, we would estimate a customer to be at our clinic for no more than 15 minutes. Please note this is an estimate, and unforeseen occurrences on the day could mean your visit takes a little longer. 

As per our Delivery and Dispatch information found here, we estimate deliveries to take between 1-2 working days however this is not guaranteed. All our prices for home-kits include a First Class delivery, and we do not currently offer any other option.

The safety of our staff and customers is our priority, and we have taken considerable steps to ensure our clinic is a safe and secure environment. The clinic is fully equipped with sanitizers, social distanced seating, reception screening and masks available for customers. Our trained staff wear PPE and surfaces, equipment and furniture are regularly cleaned with disinfectants. Although we take all the necessary actions to provide a safe facility, we cannot guarantee 0% spread of any virus during these unprecedented times. We kindly ask to bring your own mask if you have one.

Test result provided by PHE/CQC approved UKAS accredited, ISO 15189 2012 Laboratory.
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